c66zz Privacy Policy — Your Data, Your Rights
This Privacy Policy explains what personal data c66zz collects from players in Bangladesh, why we collect it, how we protect it, and the rights you have over your own information.
About This Privacy Policy
c66zz ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of every player who uses the c66zz website and services. This Privacy Policy describes in plain, transparent language the personal data we collect, the purposes for which we use it, the parties with whom we may share it, and the rights available to you as a data subject. This policy applies to all registered and non-registered users of c66zz, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other locations in Bangladesh.
By registering for a c66zz account, depositing funds, or otherwise using the platform, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Privacy Policy, you should not use the c66zz platform. We encourage you to review this policy periodically, as it may be updated from time to time to reflect changes in our practices or applicable data protection standards.
Our Privacy Commitments to You
Every connection between your device and c66zz uses SSL (TLS) encryption. Your login credentials, payment details, and personal information are transmitted securely at all times.
c66zz does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information exists on our platform to serve you — not to be monetised by others.
We only collect the data we genuinely need to operate the platform, verify your identity, process payments, and keep your account secure. We do not collect data speculatively.
You may request deletion of your personal data at any time by contacting c66zz support. Requests will be processed subject to applicable legal retention requirements.
c66zz never stores your bKash or Nagad PIN. Payment transactions are processed through secure gateway integrations. We store only the transaction reference data required for accounting and dispute resolution.
Personal Data We Collect
c66zz collects personal data in two ways: data you provide directly when registering or using the platform, and data that is collected automatically as you interact with our services. The categories of personal data we collect include the following:
Full name, date of birth, national ID or passport number (for KYC), and profile photo where required.
Payment method type (bKash, Nagad, Rocket, Upay, Visa, Mastercard), transaction reference numbers, deposit and withdrawal amounts. PINs and card CVVs are never stored.
IP address, device type, operating system, browser type and version, session duration, and pages visited. Used for security, fraud detection, and platform optimisation.
Game history, betting records, wagering amounts, wins and losses, bonus usage, and session times. Required for account management, responsible gaming monitoring, and regulatory compliance.
c66zz does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data. The only personal data collected is what is necessary and proportionate to operating a secure, compliant online casino and sports betting service for adult players in Bangladesh.
How We Use Your Personal Data
c66zz uses the personal data we collect for the following specific, documented purposes. We do not use your personal data for any purpose that is incompatible with those listed below:
- Account creation, verification, and ongoing account management — including processing your login, maintaining your balance, and handling withdrawal requests.
- Identity and age verification to comply with our 21+ policy and KYC obligations, including document review where required.
- Payment processing — facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and maintaining accurate transaction records.
- Fraud prevention, anti-money laundering (AML) monitoring, and detection of prohibited conduct such as multi-accounting or bot usage.
- Responsible gaming monitoring — tracking betting patterns and session data to identify signs of problem gambling and, where appropriate, intervening with self-exclusion or deposit limit tools.
- Customer support — using your account and contact data to respond to queries, investigate disputes, and provide assistance via the c66zz support team.
Where c66zz wishes to use your data for a new or additional purpose not listed above (for example, to send you promotional communications), we will seek your explicit consent before doing so. You may withdraw consent for optional uses at any time by contacting c66zz support at [email protected].
Legal Basis for Processing
c66zz processes your personal data on the following legal bases, depending on the type of data and purpose of processing:
- Contractual necessity — processing required to provide the c66zz service to you under the Terms and Conditions you agreed to when registering your account (e.g. account management, payment processing, game access).
- Legal obligation — processing required to comply with applicable legal and regulatory requirements, including KYC identity verification, AML monitoring, and age verification.
- Legitimate interests — processing carried out for the purposes of fraud prevention, platform security, responsible gaming monitoring, and improving the c66zz service, where these interests are not overridden by your rights.
- Consent — processing for optional purposes such as sending promotional communications or personalised offers. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Sharing Your Personal Data
c66zz does not sell your personal data. We may share your personal data only in the following limited circumstances:
- Payment processors and financial service providers — bKash, Nagad, Rocket, Upay, and card processing networks receive only the transaction data necessary to process your deposit or withdrawal.
- Game technology providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi and other certified providers may receive anonymised session data for the purpose of delivering game content and managing game integrity.
- Identity verification and KYC service providers — third-party identity verification services may process your identification documents as part of our KYC obligations. These providers are contractually required to maintain the same data security standards as c66zz.
- Legal and regulatory authorities — c66zz may disclose personal data to law enforcement, regulators, or courts where required by applicable law, a valid legal process, or to protect the rights, property, or safety of c66zz, its players, or others.
Any third party that receives personal data from c66zz is subject to contractual data protection obligations consistent with this Privacy Policy. c66zz does not permit third parties to use your personal data for their own marketing or commercial purposes.
Where personal data is transferred to a third-party provider located outside Bangladesh, c66zz ensures that equivalent data protection safeguards are in place through contractual mechanisms. We do not transfer your data to jurisdictions that do not provide adequate data protection standards without first putting appropriate safeguards in place.
Cookies and Tracking Technologies
c66zz uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and gather analytical data about platform usage. The types of cookies we use include:
- Essential cookies — required for the platform to function. These include session cookies that keep you logged in during your visit. You cannot opt out of essential cookies without losing access to the platform.
- Analytical cookies — help us understand how Players use the platform, which pages are most visited, and where users encounter difficulties. This data is used in aggregate and anonymised form to improve the c66zz experience.
- Preference cookies — remember your language preference, display settings, and other personalisation choices so you do not need to reset them on each visit.
You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the c66zz platform. We do not use third-party advertising cookies or behavioural tracking cookies for cross-site advertising purposes.
Data Security Measures
c66zz implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit, access controls that limit data access to authorised personnel only, regular security assessments of our platform and infrastructure, and secure data storage practices with encrypted backups.
While c66zz takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a risk to your rights and freedoms, c66zz will notify you without undue delay and take prompt remedial action. Players are encouraged to use strong, unique passwords for their c66zz account and to contact support immediately if they suspect any unauthorised activity.
Data Retention
c66zz retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. In practice, this means: account data is retained for the duration of your active c66zz account plus a minimum of five years after account closure to comply with financial recordkeeping and AML obligations; transaction data is retained for a minimum of five years from the date of the transaction; gaming activity data is retained for a minimum of three years for responsible gaming monitoring and dispute resolution purposes; and KYC documentation is retained for the period required by applicable identity verification and anti-money laundering regulations.
When personal data is no longer required for any legitimate purpose and no legal retention obligation applies, c66zz will securely delete or anonymise that data. You may request early deletion of your personal data by contacting c66zz support, subject to any overriding legal retention requirements that prevent early deletion.
Your Data Rights
As a user of the c66zz platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond to all valid requests within a reasonable timeframe.
You have the right to request a copy of the personal data c66zz holds about you, along with information about how it is used and with whom it is shared.
You have the right to request correction of any inaccurate or incomplete personal data c66zz holds about you. You may also update certain account details directly through your c66zz account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (for consent-based processing), or where the data has been processed unlawfully. This right is subject to legal retention requirements that may prevent full erasure.
Where processing is based on your consent or on contractual necessity, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request that we transmit it directly to another controller where technically feasible.
You have the right to object to processing of your personal data where that processing is based on legitimate interests. c66zz will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where processing is necessary for legal claims.
Protection of Minors
c66zz operates a strict 21+ policy. The platform is not directed at, and does not knowingly collect personal data from, any individual under the age of 21. Our registration and KYC processes are specifically designed to verify that all users are of legal gambling age before they are permitted to deposit funds or place bets. If c66zz becomes aware that personal data has been collected from an individual under the age of 21 without appropriate parental consent, that data will be deleted immediately and the associated account will be closed.
Parents or guardians who believe that their child under the age of 21 has registered on the c66zz platform or submitted personal data are urged to contact c66zz support immediately at [email protected] so that the matter can be investigated and the account closed without delay.
Updates to This Privacy Policy
c66zz may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the nature of our services. When we make material changes to this policy, we will update the effective date at the top of this page and, where the changes are significant, take reasonable steps to notify registered Players. The most current version of this Privacy Policy is always available on the c66zz Privacy Policy page. Continued use of the c66zz platform after any update constitutes your acceptance of the revised policy.
Each time you use the c66zz platform, you are using it under the most recent version of this Privacy Policy. We recommend bookmarking this page and reviewing it periodically. If you object to any changes made to this policy, you should stop using the c66zz platform and contact support to close your account and arrange deletion of your personal data.
Contact Us About Privacy
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy concern regarding your c66zz account, please contact our support team. We are available 24 hours a day, 7 days a week, in Bangladesh Standard Time (UTC+6).
Email: [email protected]
You have read the c66zz Privacy Policy. Your data is secure and protected. Head to the casino to explore 500+ games, or visit our FAQ for quick answers. 21+ only — play responsibly.